The second-hand marketplace Users Voice Displeasure Regarding Size Modifications

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The popular resale platform has revised its size classifications for female and kids' apparel but did not contact all shoppers about the modification.

Social Media Response

Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.

The company said the updated approach better aligns with similar services.

They have suggested members to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.

Sizing System Changes

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Necessary Adjustments

Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.

Service Background

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the service retracted a modification to its shipping options due to shopper criticism.

Sarah Williams
Sarah Williams

Lena is a seasoned gaming analyst with over a decade of experience in online casinos and player advocacy.